17 July 2012

www.ehap.org.uk 3 Years Old Today

The EHAP website launched on 17 July 2009 which means we are celebrating our 3rd birthday today! Here are a few numbers from the past year.

3,770 unique visitors to the site.
Thank you all.

That's 5, 686 visits in total made up of approximately two thirds new visitors and one third returns.

Our most visited pages include Home, Contact Us and Useful Phone Numbers, surprisingly enough.

The average bounce rate is 57.5%. Google Analytics defines the bounce rate as the percentage of single-page visits (i.e. visits in which the person left your site from the entrance page). According to Inc.com "As a rule of thumb, a 50 percent bounce rate is average. If you surpass 60 percent, you should be concerned". So that's ok then, a little room for improvement but we are working on that!

Birthdays are not only an opportunity to reflect on the year just past, they are also a great moment to make plans for the year ahead. So come on and join the party - here's where you can help.

We're running a very short survey about the site - details to go live shortly - and it would mean a lot to us if you could take a few moments to share your views on how we are doing and where we could do better. In particular we are working on bringing more Edinburgh specific advice, information, links and contact details to the site. We want to enhance our accessibility and identify any gaps in our service. And we want to continue to offer free, individual, independent and impartial advice services.

We know the current economic climate and the UK government's programme of welfare reform have impacted many people and unfortunately there look set to be further hard times to come. EHAP is here to help.

Thank you for your continued support,

The EHAP team

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